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    Hotel Hilton Garden Inn Rapid City (Rapid City, USA)

    Hotel Hilton Garden Inn Rapid City (Rapid City, USA)

    About Hilton Garden Inn Rapid City

    Located just off I-90, the Hilton Garden Inn Rapid City offers travelers relaxing accommodations and a range of amenities such as a 24-hour business center. The property is situated within minutes of Black Hill attractions. Warm colorful rooms and suites feature updated contemporary interiors. All have free Wi-Fi, flat-screen TVs, minifridges and microwaves, while some suites have whirlpool bath tubs. The Hilton Garden Inn Rapid City appeals to active travelers with its fitness room, and indoor pool and hot tub. A complimentary shuttle service to the airport and downtown Rapid City offers added convenience. Right in the Lobby Pavilion, the Garden Grill serves fresh, made-to-order dishes for breakfast and dinner. There’s a 24-hour Pavilion Pantry Market with microwaveable meals, sundries and more available for purchase. Notable attractions worth a visit include historic Mount Rushmore, the Crazy Horse monument and Dinosaur Park.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Parking
    • Pets
    • A/C
    • Restaurant
    • Hotel bar

    Rating overview

    8.8
    trivago Rating Index based on 4032  reviews from:
    • Hotels.com(8.8/10)
    • LocationExcellent  8.7 / 10
    • RoomsExcellent  8.8 / 10
    • ServiceExcellent  8.7 / 10

    Positive Reviews

    positive:

    Comfortable and stylish rooms

    Guests were clearly very happy with their rooms. They described them as very comfortable and well laid out, making them a private oasis during their stay. They also mentioned that they were very stylish and that it was clear that a lot of thought had gone into their design.

    positive:

    Fantastic staff throughout

    One of the first things guests would bring up in their reviews was that the hotel’s staff were very good indeed. While the front desk staff came in for the most praise, others were said offer excellent customer service as well.

    positive:

    Good location

    Guests were generally very pleased with the location of the hotel, saying that the proximity of the interstate made travel in the region much easier. Some even said that Mount Rushmore was a reasonable drive from the hotel.


    Negative Reviews

    negative:

    Some questions about the breakfast

    A number of guests were unhappy with the breakfast offered at the hotel. One problem was that it was not complimentary, like many other hotels in this category. But even after paying, some guests were not impressed, saying that they would often run out of popular items and that other items were cold, when they should have been hot.

    negative:

    Problems with booking and room assignments

    A remarkable number of guests experienced room assignment issues at check in. Desk staff were sometimes unable to find their booking at all and at other tines couldn’t offer the type of room that they had booked and received confirmation for.

    negative:

    Price a bit high

    A large number of guests felt that the room rates were too high. They reckoned that other equivalent hotels in similar locations in South Dakota were more reasonably priced.


    All amenities

    Property amenities
    1. Entrance hall/lobby
    2. Express check-in
    3. Lift
    4. Parking
    5. Pets allowed
    6. Hotel bar
    7. Indoor swimming pool
    8. Conference rooms
    9. Non-smoking rooms
    10. Computer with Internet
    11. Restaurant
    12. 24-hour reception
    13. Snack bar
    14. Laundry service
    15. WiFi in public areas
    16. Room service
    17. Airport shuttle
    18. Free WiFi in public areas
    19. Pool
    20. Luggage storage
    21. Housekeeping
    22. Free WiFi
    23. Breakfast
    24. Hand sanitizer provided
    25. Masks provided
    26. Safe distance
    27. Response protocol
    28. Online check-in/check-out
    29. New safety protocols
    For children
    1. Cot
    Accessibility
    1. Wheelchair accessible
    2. Accessible parking
    Wellness / Spa
    1. Hot tub
    Room amenities
    1. Balcony
    2. Television
    3. Central heating
    4. Air conditioning
    5. Desk
    6. Safe
    7. Cable TV
    8. Microwave
    9. Fridge
    10. Free WiFi (rooms)
    Sports facilities
    1. Fitness

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 11:00

    Contact

    815 East Mall Drive,  57701,  Rapid City,  USA
    Telephone: +1(605)7919000 | Fax: +1(605)7919010

    Frequently Asked Questions about Hilton Garden Inn Rapid City

    • Is there a pool area at Hilton Garden Inn Rapid City?

      Yes, Hilton Garden Inn Rapid City offers 1 pool area.

    • Are pets allowed at Hilton Garden Inn Rapid City?

      Yes, Hilton Garden Inn Rapid City has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at Hilton Garden Inn Rapid City?

      Yes, Hilton Garden Inn Rapid City provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Hilton Garden Inn Rapid City?

      Check-in at Hilton Garden Inn Rapid City is available from: . Check-out time is by .

    • Where is Hilton Garden Inn Rapid City located?

      Hilton Garden Inn Rapid City is located in 815 East Mall Drive, 57701, Rapid City, USA.

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