The Charm Resort Phuket - SHA Certified (Patong Beach, Thailand)

Many guests were satisfied with the bathroom facilities in each room. You can choose between having a large bath or a shower. The bath is spotlessly clean, while the shower has strong water pressure and warm, soothing water.

According to guests, The Charm Resort Phuket's infinity pool on the rooftop is definitely a must-try! It is well-maintained, with a mesmerising view of the nearby beach. Moreover, the balconies in the room have direct access to a shared pool that links all balconies, so you can easily swim to the room of your friends.

Guests are impressed with the amenities that come in every room. There is a fridge and a microwave, so you can prepare a meal any time of the day. Sitting areas, TVs, and Jacuzzis are also provided for your utmost relaxation.

Some guests experienced difficulties having their issues fixed when they reported to the front desk staff, which spoke limited English. You might have to repeat what you said many times and explain thoroughly. If this is much of a trouble, seek a staff that speaks fluent English or speak directly to the hotel manager.

There were some days when bacon wasn't available, according to guests. Others guests felt that the foods were made from cheap ingredients. If you find the foods during the free breakfast unsatisfactory, you can always try to visit other dining options outside the resort.

Many guests reported the bad behaviour displayed by some of the staff, particularly those at the front desk. They weren't gracious with the way they talk to the guests, and some even gave you a look as if guests bothered them.