Motel Viking Arms Inn - Ludington (Ludington, USA)

The guest rooms at Viking Arms Inn are very clean with comfortable beds and furnishings. Also reported was modern amenities and soundproof walls that help make for a peaceful and quiet environment.

Guests reported that from the time they arrived to the time they left, staff members were friendly and provided assistance whenever needed. Staff readily provide information about what to see and do in the area, they ask lots of questions and accommodate special requests, they're always working hard to ensure guests are happy and the property is maintained and they take pride in the hotel and their town. .

Guests reported that although Viking Arms Inn is an older property, it's well-maintained with regular updates and maintenance. Also reported was a wide-range of clean, well-maintained facilities including a swimming pool that is always crystal clear and warm and a comfortable, outdoor seating area that includes a beautiful gazebo. .

The Staff at Viking Arms are hard to get along with because they get defensive when guests make complaints and don't accommodate them when it's called for. Refunds are not provided as promised, guests are blamed for issues with rooms and no apologies are offered when things go wrong.

The breakfast served each morning is of poor-quality with little to choose from. Guests reported that simple items, such as bagels, aren't available and many of the items are packaged and bland. Also reported was a lack of space in the dining area.

The guest rooms at this hotel are old-fashioned with guests reporting a number of other issues such as uncomfortable beds, a musty smell, poor lighting, loud air conditioning units, holes and stains on the walls and malfunctioning taps. .