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    Hotel The Ritz-Carlton, Chicago (Chicago, USA)

    Hotel The Ritz-Carlton, Chicago (Chicago, USA)

    About Hotel The Ritz-Carlton, Chicago

    Situated along the Miracle Mile, The Ritz-Carlton Chicago can be found at the top of the Water Tower Place building among the Skyscrapers that have helped make the Windy City famous. Guests can enjoy city or lake views from the hotel rooms as well as Wi-Fi. Accommodations also include a blend of traditional and contemporary furnishings including marble bathrooms plus a flat-screen TV with cable, mini-bar and an executive desk. There is a full service luxury spa at The Ritz-Carlton Chicago plus a selection of meeting room and event space. There is also an on-site fitness center and an indoor swimming pool. Two restaurants can be found at the property. Torali Italian-Steak is open throughout the year while dec Rooftop at Torali is open during the summer. The Chicago Museum of Contemporary Art is next to the hotel while Lake Michigan is five-minutes away on foot.

    Top amenities

    • WiFi in lobby
    • WiFi in rooms(Unavailable)
    • Pool
    • Spa
    • Parking
    • Pets
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    9.1
    trivago Rating Index based on 5325  reviews from:
    • Hotels.com(9.2/10)
    • LocationExcellent  9.4 / 10
    • RoomsExcellent  8.9 / 10
    • ServiceExcellent  9.1 / 10

    Positive Reviews

    positive:

    All the help you need

    Everyone from the doorman to the housekeepers will go out of their way to make sure you are happy with the hotel according to guests who also point out the front desk team and concierge are also great. Visitors add the entire staff is professional and friendly.

    positive:

    My kind of town

    Guests say the hotel is in a great spot to enjoy the shopping and dining of Michigan Avenue and the Miracle Mile. The hotel is also right next to the Chicago Museum of Contemporary Art and Hancock Observatory.

    positive:

    View the Windy City

    The rooms and common areas of the hotel offer views of the city as well as Lake Michigan. Travelers say these views are spectacular and really let you see Chicago in all its glory.


    Negative Reviews

    negative:

    Like your parents Ritz-Carlton

    Guests point out the rooms look a bit dated and haven't been renovated or refreshed in some time. Visitors say the rooms are not bad by any means but are starting to look a bit old.

    negative:

    By no means a 5-star breakfast

    Breakfast at the hotel's on-site restaurant, deca Restaurant + Bar, wasn't particular memorable according to guests who add it was not good value for the money paid as well. There are plenty of other places to eat or grab a coffee nearby.

    negative:

    Ineffective air-con

    Travelers say the air conditioning units in the rooms of the property did not work all that well and could struggle to cool the room down. Some guests also note the air-con units could make a lot of noise too.


    All amenities

    Property amenities
    1. Business centre
    2. Café
    3. Entrance hall/lobby
    4. Express check-in
    5. Lift
    6. Gym
    7. Parking
    8. Porter service
    9. Pets allowed
    10. Hotel bar
    11. Indoor swimming pool
    12. Hotel safe
    13. Convenience store
    14. Conference rooms
    15. Non-smoking rooms
    16. Computer with Internet
    17. Restaurant
    18. 24-hour reception
    19. Sun umbrellas
    20. Laundry service
    21. Spa
    22. WiFi in public areas
    23. Room service
    24. 24-hour room service
    25. Shoe cleaning
    26. Fax/Modem access
    27. Hypoallergenic rooms
    28. Concierge
    29. Free WiFi in public areas
    30. Valet parking
    31. Pool
    32. Luggage storage
    33. Multilingual staff
    34. Free WiFi
    35. Breakfast
    36. EV charger
    37. Hand sanitizer provided
    38. Response protocol
    39. Online check-in/check-out
    40. New safety protocols
    41. Cashless payment
    Wellness / Spa
    1. Steam room
    2. Massage
    3. Body treatments
    4. Hot stone massage
    For children
    1. Cot
    2. Kids stay for free
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible bathroom
    4. Accessible parking
    5. In-room accessibility
    Room amenities
    1. Shower
    2. Ironing board
    3. Openable windows
    4. Television
    5. Hairdryer
    6. Central heating
    7. Electric kettle
    8. Air conditioning
    9. Minibar
    10. Satellite TV
    11. Desk
    12. Sitting area
    13. Telephone
    14. Safe
    15. Cable TV
    16. WiFi
    17. Fridge
    Sports facilities
    1. Fitness
    2. Indoor tennis court
    3. Yoga

    Arrival / Departure

    1. Check in: 16:00
    2. Check out: 12:00

    Contact

    160 East Pearson Street,  60611,  Chicago,  USA
    Telephone: +1 312-266-1000 | 

    Frequently Asked Questions about Hotel The Ritz-Carlton, Chicago

    • Is there a pool area at Hotel The Ritz-Carlton, Chicago?

      Yes, Hotel The Ritz-Carlton, Chicago offers 1 pool area.

    • Are pets allowed at Hotel The Ritz-Carlton, Chicago?

      Yes, Hotel The Ritz-Carlton, Chicago has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at Hotel The Ritz-Carlton, Chicago?

      Yes, Hotel The Ritz-Carlton, Chicago provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Hotel The Ritz-Carlton, Chicago?

      Check-in at Hotel The Ritz-Carlton, Chicago is available from: . Check-out time is by .

    • Where is Hotel The Ritz-Carlton, Chicago located?

      Hotel The Ritz-Carlton, Chicago is located in 160 East Pearson Street, 60611, Chicago, USA.

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