About Sandcastle Oceanfront Resort at The Pavilion
Sandcastle at the Pavilion is a beachfront, family-oriented hotel situated in Myrtle Beach that features an outdoor pool, a bar and a central location close to the beach and downtown. Guest rooms are smoke-free and feature cable television, a balcony, air conditioning, a microwave and a refrigerator. Some of the amenities offered at the hotel include complimentary Wi-Fi, maid service, a hot tub, laundry facilities, free parking, 24-hour front desk and an ATM machine. Coffee and tea is available in the lobby throughout the day and there are vending machines on-site. Sandcastle at the Pavilion is located close to many attractions including The Myrtle Beach Convention Center, Ripley's Aquarium, Hard Rock Cafe, Broadway at the Beach, The Market Common, Family Kingdom Amusement Park and a golf course. Windsurfing, kayaking, sailing and parasailing are enjoyed in the area.
Positive Reviews
positive:
Beautiful Location with Incredible Views
Sandcastle at the Pavilion is situated in a beautiful location that is within walking distance to restaurants, shops and a lovely beach. Guests also reported that it's a nice, short walk into the center of town.
positive:
Wonderful Staff who are Quick to Respond to Issues
Guests reported that staff members are welcoming, helpful and quick to help out with anything guests need. They keep everything running smoothly, they provide upgrades when possible and they resolve issues quickly.
positive:
Rooms are Clean and Comfortable
The guest rooms are very clean and feature comfortable beds and furnishings. Guests also reported that the walls are soundproof and the air conditioning works perfectly.
Negative Reviews
negative:
Poorly-maintained Grounds and Facilities
Guests reported that there was lots of trash around the grounds, the elevator frequently stops working, the Wi-Fi service is spotty and the ice machine sometimes doesn't work. Guests also reported that the pool is small, dirty and cold and is usually over-crowded. Both the pool and hot tub are heavily-chlorinated.
negative:
It can get Rowdy and Noisy at Times
Guests reported that it can get quite loud and rowdy around the hotel at times with young people throwing things in the pool and drunken guests yelling on the street outside and around the grounds. Also reported was very loud air conditioning units in the rooms.
negative:
The Parking is Inconvenient
The parking situation at this hotel is quite inconvenient because the spaces are small, the stairwell leading out is cluttered with junk, there are not enough spots for everyone and guests have to walk for a block to reach the main entrance.