Hotel Phoenician Resort (Broadbeach, Australia)

Many guests like that the hotel is just a short walk from a major shopping centre, and add that the beach and Gold Coast Convention and Exhibition Centre are both easily reachable. Others comment that a casino is within walking distance, and say that many restaurants and bars can be found in the neighbourhood.

Most guests state that employees are friendly and helpful with information about the hotel and travel tips and directions. Others mention that receptionists can book sightseeing tours, make dinner reservations, and arrange taxi transportation.

Many guests comment that the apartments are nicely furnished and spacious with a powerful air conditioner in the lounge room, a fully-equipped kitchenette with brand new utensils, and comfortable beds. Others like that the balconies are large, and say that there is always hot water in the shower facilities.

Several guests point out that Wi-Fi in apartments is not included in the price, and note that this service is on the expensive side. Others say that the Internet is also not free in the common areas, and are quick to add that even paid Wi-Fi is slow and disconnects regularly.

Some guests report that there is often noise coming from the downstairs bars, and comment that the walls in apartments are thin. Others mention that there are not enough parking spaces to accommodate all guests, and say that parking spots are narrow.

Several guests feel that some apartments need a good scrub, and note that bathroom draws are dusty and the bathroom drain also needs attention. Others say that carpets are stained, and add that walls could use fresh paint.