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    Hotel Hilton Palacio del Rio (San Antonio, USA)

    Hotel Hilton Palacio del Rio (San Antonio, USA)

    About Hilton Palacio del Rio

    The Hilton Palacio Del Rio hotel is located close to the Gonzales Convention Centre in the heart of downtown San Antonio. Each room features its own balcony, a flat screen TV, access to Wi-Fi, coffee machine, in-room safe, refrigerator, Hilton Serenity bed and luxury linens and iron and ironing board. The hotel features an outdoor pool and 24-hour fitness center which includes a range of free weights and cardio equipment. On-site the hotel has a number of dining options including the River’s edge Cafe and Patio, Tex’s Riverwalk Sports Bar, Rincon Alegre Lobby Bar, Durty Nelly’s Irish Pub and the Coffee Cupboard. Adjacent to San Antonio's famous River Walk, the hotel is within walking distance of popular attractions including the Alamo and the Hemis Fair Park. The San Antonio Zoo is three miles away.

    Top amenities

    • WiFi in lobby
    • WiFi in rooms(Unavailable)
    • Pool
    • Parking
    • A/C
    • Restaurant
    • Hotel bar

    Rating overview

    8.5
    trivago Rating Index based on 9744  reviews from:
    • Hotels.com(8.6/10)
    • LocationExcellent  9.2 / 10
    • RoomsExcellent  8.7 / 10
    • ServiceExcellent  8.7 / 10

    Positive Reviews

    positive:

    Great River Walk Location

    The hotel is located on the River Walk, one of the major attractions of downtown San Antonio. Many guest reviewers mentioned this location as being the highlight of their stay as it provided quick and easy access to the close by bars and resturants in the area.

    positive:

    Easy Check-in

    A number of guests mentioned their easy check-in experience, which was happily undertaken by the professional and friendly staff at the hotel.

    positive:

    Good Business Hotel

    A number of guest reviewers were staying at the hotel on business and mentioned in their reviews that it was a great venue to attend a conference or host a business function. It is also close to many bars and restaurants along the River Walk which provided additional space to network after a hard days work.


    Negative Reviews

    negative:

    Amenity Quibbles

    Some guests encountered minor problems during their stay at the hotel. Guests signalled a few maintenance issues that resulted in their less than ideal vacation. Minor complaints included non-functioning TV's, small and smelly fridges, broken irons and dodgy ironing boards.

    negative:

    Tiny Pool

    Some guest reviewers specifically mentioned the size of the pool as being very small and a little on the pointless side in terms of facilitating any form of relaxation. Some guests were frustrated that they did not get to use the pool due to it filling up with families and their kids.

    negative:

    Inconvenient Parking

    Some guest reviewers remarked that they found the parking offered by the hotel exorbitantly priced and very inconvenient. The parking is not attached directly to the hotel and some guests expressed their frustration at not knowing about this prior to their arrival.


    All amenities

    Property amenities
    1. Café
    2. Entrance hall/lobby
    3. Express check-in
    4. Lift
    5. Parking
    6. Terrace
    7. Porter service
    8. Hotel bar
    9. Outdoor swimming pool
    10. Conference rooms
    11. Non-smoking rooms
    12. Computer with Internet
    13. Restaurant
    14. 24-hour reception
    15. Snack bar
    16. Deck chairs
    17. Towels at the pool
    18. Laundry service
    19. WiFi in public areas
    20. Room service
    21. Shoe cleaning
    22. Fax/Modem access
    23. Concierge
    24. Free WiFi in public areas
    25. Valet parking
    26. Pool
    27. Housekeeping
    28. Free WiFi
    29. Breakfast
    30. Hand sanitizer provided
    31. Masks provided
    32. Safe distance
    33. Response protocol
    34. Online check-in/check-out
    35. New safety protocols
    36. Cashless payment
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible parking
    Room amenities
    1. Balcony
    2. Shower
    3. Openable windows
    4. Television
    5. Air conditioning
    6. Pay-TV
    7. Satellite TV
    8. Desk
    9. Sitting area
    10. Telephone
    11. Safe
    12. WiFi
    Sports facilities
    1. Fitness
    Theme / Type
    1. Convention hotel

    Arrival / Departure

    1. Check in: 15:00

    Contact

    200 South Alamo Street,  78205,  San Antonio,  USA
    Telephone: +1(210)2221400 | Fax: +1(210)2700761

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