About Hilton Palacio del Rio
The Hilton Palacio Del Rio hotel is located close to the Gonzales Convention Centre in the heart of downtown San Antonio.
Each room features its own balcony, a flat screen TV, access to Wi-Fi, coffee machine, in-room safe, refrigerator, Hilton Serenity bed and luxury linens and iron and ironing board.
The hotel features an outdoor pool and 24-hour fitness center which includes a range of free weights and cardio equipment.
On-site the hotel has a number of dining options including the River’s edge Cafe and Patio, Tex’s Riverwalk Sports Bar, Rincon Alegre Lobby Bar, Durty Nelly’s Irish Pub and the Coffee Cupboard.
Adjacent to San Antonio's famous River Walk, the hotel is within walking distance of popular attractions including the Alamo and the Hemis Fair Park. The San Antonio Zoo is three miles away.
Negative Reviews
negative:
Amenity Quibbles
Some guests encountered minor problems during their stay at the hotel. Guests signalled a few maintenance issues that resulted in their less than ideal vacation. Minor complaints included non-functioning TV's, small and smelly fridges, broken irons and dodgy ironing boards.
negative:
Tiny Pool
Some guest reviewers specifically mentioned the size of the pool as being very small and a little on the pointless side in terms of facilitating any form of relaxation. Some guests were frustrated that they did not get to use the pool due to it filling up with families and their kids.
negative:
Inconvenient Parking
Some guest reviewers remarked that they found the parking offered by the hotel exorbitantly priced and very inconvenient. The parking is not attached directly to the hotel and some guests expressed their frustration at not knowing about this prior to their arrival.