Hotel Embassy Suites Charleston - Historic District (Charleston, USA)

Guests rave about the hotel's location next to Marion Square, which hosts a popular farmer's market on Saturday mornings. King Street shopping and the City Market are within walking distance, and the Visitors Center is one block away. The Waterfront Park is about 20 minutes away, and the city's free Trolley stops just across the street.

Many guests appreciate the restored Citadel Military College building, commenting often on the original exposed brick with gun ports, marble floors, archways, and dark, Colonial furnishings. Families and groups value the added privacy and flexibility of the two-room layout, as well as the convenience of the mini refrigerators.

Many recent guests have given the front desk rave reviews, and often comment that they are greeted cheerfully by every team member they meet. Compliments also go to the chef; guests are generally pleased with the day-to-day variety in the buffet, and the nightly Manager's Reception is a welcome treat after a long day of sight-seeing.

Though guests generally appreciate the building's historic charm, many feel the guest rooms are ready for some modernization. The carpets seem to be due for a deeper clean or replacement, and guests often describe the decor as a bit dated, worn, or both.

Some of the interior rooms feature exposed brick walls and either very small or no windows at all, so some guests find the overall atmosphere in these rooms a bit dim.

Though the staff has received many positive reviews, some found the front desk team ineffective in dealing with noise, maintenance, or booking issues. Others found room for improvement in housekeeping, though many acknowledge they have an uphill battle given the rooms' general condition.