Hotel Best Western Plus Capitola By-the-Sea Inn & Suites (Capitola, USA)

Even guests with large families find that the rooms in the hotel are big enough to fit everyone comfortably, and that everybody has the ability to spread out and get a good and restful night's sleep in the beds provided.

Not only are the rooms looked after to an exceptional degree, but guests find that the courtyard, pool, hot tub, and exterior areas of the hotel are also well-managed and look tidy, which really brings up the general atmosphere and makes for a better stay.

Guests are quick to note how amicable members of staff at the hotel are; not only are they always ready with recommendations for places to eat or things to do, but they're also eager to chat and get to know the guests staying at the hotel, which makes for a more personal and memorable experience. They are truly a credit to the hotel.

Unfortunately, some guests find that noise from the street as well as from adjacent rooms can make for a tough night. Those who are light sleepers may want to keep a pair of earplugs or a noise machine handy, as insulation could be improved.

Some guests feel that the hotel's "by the sea" title is misleading, because it is not directly by the water, and think that because of it the price they are paying doesn't reflect the location.

Due to water conservation efforts, the showers in the hotel have a slightly lower pressure than some guests are used to and those with long hair report some minor problems when using them. However, most say this does not negatively affect their overall experience at the hotel.